The market for refurbished and second-hand phones is only getting bigger. An IDC report forecasted the demand for refurbished and used phone shipments could reach 332.9 million, globally, by 2023 – growing at an annual rate of 13.6% from 2018.
So if you’re looking to pick up a refurbished phone this April, you’ve come to the right place as we’ve handpicked the best right here!
Why buy refurbished phones?
Why are people buying refurbished in the first place? Well, first off, unsurprisingly, it’s cheaper. Second, there are loads of handsets to choose from.
As customers upgrade to 5G, many may want to trade-in or sell their old, perfectly capable, 4G phones – which means refurbished buyers can pick up devices that are anywhere from 6 months to a year old for a stunningly low cost. In fact, the refurbished market is now so strong, you can even pick up the latest 5G devices like the iPhone 13 and Galaxy S21 phones!
Finally, as any environmentally-conscious shopper will tell you, refurbished phones are a part of a circular economy and keeps electronic waste out of landfills. There really isn’t a drawback to buying refurbished if you think about it.
Now that Apple has released the new iPhone 13 range, we’re expecting to see even more discounts on past iPhone models – including the iPhone 12 handsets. In fact, we’re starting to see discounts already.
And of course, if you prefer a Samsung, there are plenty of offers around now too given the S21 range phones are nearly a year old.
We also expect to see top deals on Pixel handsets now that Google’s launched the Pixel 6 and 6 Pro.
In this article, we’re looking at just what buying refurbished means, how that differs from second-hand, where to get the best refurbished phone deals, and some of the best refurbished phone deals available this April.
Where to buy refurbished phones SIM-free – best deals
It’s a great time to be on the lookout for refurbished phone deals, especially as Winter-themed deals are here.
Over at Reboxed, you can save an extra £15 when you use code MACWORLD15 at checkout. MusicMagpie has also started its Payday sale where you can save up to 15% on a refurbished handset, like this ‘Pristine’ iPhone 12 Pro Max.
If you just want buy the handset outright, there are a number of resellers you can go to:
Where to buy refurbished phones on contract – best deals
You can also pick up refurbished handsets from major network retailers including:
Best refurbished phones deals this April
Listed below are some of the top offers and sales we’re seeing at the moment on refurbished phones, on contract and SIM-free.
8. Apple iPhone 11 Pro Max (64GB, unlocked) – Refurbished
Now: £494 (£345 off)
musicMagpie has over £340 off the iPhone 11 Pro Max with 64GB storage compared to its cheapest price brand new. The iPhone 11 Pro Max is no longer available from Apple, but cost £1049 at release, which means this deal saves you over £500 on an unlocked, refurbished phone in ‘Pristine’ condition.
MusicMagpie also offers free delivery and a free 12-month warranty.
What is a refurbished phone? Should I buy a refurbished phone?
A refurbished phone is one that’s been cleaned (physically, and with contents wiped) and repaired to work just like new. But not all refurbished phones are made equally.
Manufacturer certified refurbished
At the top of the hierarchy, we have manufacturer certified refurbished phones. These are phones that are thoroughly repaired and tested to work and look just like new by the manufacturer’s own standards – so you can be sure there will no difference between new and reconditioned. Parts that no longer work or are damaged are fully replaced, so the end product is effectively just as good as new.
Samsung’s Certified Pre-Owned Store states that its refurbished phones are “completely rebuilt from scratch by the same engineers who build [its] new devices”, while Apple’s Refurbished Store states its refurbished products meet “the same functional standards as new Apple products” but cost up to15% less.
Both Samsung and Apple offer a one-year warranty with their refurbished devices, so should you run into any issues, you can always get additional help.
The only downside to buying certified refurbished phones directly from the manufacturer is they may not always have stock for the type of device you’re after. In which case you might have to go a reseller.
Seller refurbished is another type of refurbished stock you might see as you’re hunting for a deal. This category applies to devices that may have been damaged or returned to the seller, who has then gone on to repair the product to work like new.
While some of these sellers might call their devices “seller certified refurbished”, this doesn’t mean it’s certified by the manufacturer, so ensure you’re buying from a trusted retailer.
Amazon Renewed is Amazon’s marketplace for seller refurbished handsets. The devices there are extensively “inspected, tested, and cleaned by Amazon-qualified suppliers” and include a one-year warranty.
Benefits of buying from third-party sellers (compared to buying refurbished from the manufacturer) include a greater variety of stock and more competitive prices – but watch out for the grade!
What does the refurbished Grade A mean?
If you’re buying from a third-party seller, you’ll often see A, B and C grades on stock – this indicates the condition of the device. Other resellers, like MusicMagpie, are more direct with labels like Pristine, Very Good and Good.
The gradings aren’t overseen by any external regulatory body, so the standard of what qualifies as Grade A or Pristine will vary from retailer to retailer. In a nutshell, however, here’s what those grades mean:
- Grade A – Looks like new and hardly shows signs of wear
- Grade B – Expect some minor scratches or signs of wear
- Grade C – Looks used and has obvious marks and scratches
Whatever nomenclature the retailer is using, be sure to check out how they define their grades. A better grade mean higher prices. Most resellers offering refurbished phones will also offer a one-year warranty on their devices.
Refurbished vs second-hand or used – what’s the difference?
There’s a difference between buying refurbished and simply buying second-hand. While refurbished devices are technically pre-owned, they are repaired and reconditioned to work like new. Buying a second-hand phone, however, means you get the device as is, which means the lifespan may not last as long.
Refurbished phones often come with a one-year warranty no matter where you buy from – in fact, we’d urge you to take a look at the warranty policy before you buy. Ensure there is one!
Read our full guide to Refurbished vs Used, where we look at which is better and why.
If you’d still prefer to buy new, but are on a budget, check out our round-up of the best budget handsets.